Frequently Asked Questions

On the Internet :

At the store : we accept VISA credit cards, MasterCard, debit cards and cash. We also offer the Accord D Desjardins free financing service on 12 months (see conditions).

We invite you to read our DELIVERY, GUARANTEE AND RETURN POLICIES here.

For normal use, our furniture is guaranteed for one year on construction defects. Please note that the grain of natural materials such as wood may vary and this is considered a clean characteristic and not a defect. Wood is a living natural material that can react to the humidity and drought that surrounds it, its contraction and expansion are part of its characteristics.

Within a period of 48 hours after the purchase, we can give you a credit note for any item that does not suit you.

We do our best to ensure that all our products are available to our customers. It is to your advantage to check the availability of the product you are interested in by calling us at 514 286 1151 or by email at, just before your visit to the store. This way of checking the availability of an item is the fastest and most effective way.

Delivery policies