Who is Flexiti
Kif-Kif Import is proud to have Flexiti as a partner to offer you online financing! Flexiti, a Canadian financial technology company, partners with more than 5000 merchants across Canada. |
Eligibility criteria
A minimum purchase of $ 995 before taxes is required for financing in 12 monthly installments, without interest charges. Any major Canadian residing in Quebec can benefit from financing at Kif-Kif Import. |
How it works
Add your items to your shopping cart as usual, and select Flexiti as the payment method. You will then be redirected to Flexiti to view the details of the payment plan. |
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QUICK APPROVAL **Find out your shopping budget before you buy. See if you qualify for credit in minutes and get an instant response **! |
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HOW DOES IN-STORE FINANCING WORK?Kif-Kif-Import offers Accord D Desjardins financing service for your furniture and decorative items purchases. In a few minutes you can enjoy it. Eligibility criteria: A minimum purchase of $ 995 before taxes is required for financing in 12 monthly installments, without interest charges. Any major Canadian residing in Quebec can benefit from financing at Kif-Kif Import. |
HOW TO PAY ONLINE WITH FLEXITI?
When paying, you can select Flexiti financing as the payment method. When you select “Apply Now” you will be redirected to the Flexiti application page where you can apply for credit or log into your existing Flexiti account. Follow the on-screen instructions to complete the application and receive an approval decision in under 3 minutes! p>
WHAT TERMS OF PAYMENT ARE AVAILABLE AND WHAT ABOUT FEES AND INTEREST?
The financing of your online purchases at Kif-Kif Import is always interest-free and cost-free. The total of your bill of $ 995 and more (before taxes) is split into 12 equal monthly payments.
CAN I MAKE MULTIPLE PURCHASES VIA FLEXITI?
Yes! Once your account is approved, you'll receive a virtual credit card that you can use over and over again to make purchases within your approved credit limit.
HOW TO REACH FLEXITI CUSTOMER SUPPORT?
Contact fast, friendly and reliable customer service when you need it by dialing 1-877-259-3745 Monday through Friday 9 a.m. to 23 p.m. or Saturday and Sunday 9 a.m. to 21 p.m. .
WHAT ARE THE STEPS TO FOLLOW TO OBTAIN FUNDING AT A KIF-KIF IMPORT STORE?
Funding forms can be completed in any of our stores. Desjardins bases its decision on the income, debts and additional income of a partner or spouse. Regardless of whether you have a bank account, the advisor will request a Visa card / financing card from Desjardins. You will need to bring a driver's license or health insurance card. The sales associate will process the online application for you and give you a response if given within a few minutes. You will receive a Visa / Financement Desjardins card approximately one week later.
WHAT TERMS OF PAYMENT ARE AVAILABLE AND WHAT ABOUT FEES AND INTEREST?
The financing of your online purchases at Kif-Kif Import is always interest-free and cost-free. The total of your bill of $ 995 and more (before taxes) is split into 12 equal monthly payments.
WHEN DO MY PAYMENTS START?
Whether you have products in stock or pre-order, payments start at the time of the transaction. The amount will be debited from your bank account or your credit card each month on the same date.
CAN I UNDANCE ONLY PART OF MY PURCHASE?
Yes
MY CREDIT IS VALID FOR HOW LONG?
You will have 12 months to use your Desjardins credit.
CAN I PAY THE BALANCE OF MY PURCHASE AT ANY TIME IN ONE PAYMENT?
Yes, you can pay the balance of your purchase at any time without penalty.
* On approved credit. Subject to the terms of the Flexiti Cardholder Agreement. For equal monthly payment plans, no interest will accrue during the promotional period, and monthly payments will include payment protection premiums, fees and taxes, if applicable. The promotion could be canceled if you fail to make any payment. In the event of cancellation, interest will be calculated at the APR applicable to the account. Promotions and terms are subject to change without notice. Flexiti, FlexitiCard and the associated logo are trademarks of Flexiti Financière Inc.
Pick-up in store is only possible for furniture on display, purchased and brought the same day. Shop and warehouse staff are not authorized to assist you in packing, handling and lifting a product or loading your order into your vehicle. In order to ensure the safety of our customers and our advisers, we have temporarily stopped picking up in stores for all products that require handling by 2 people, depending on the weight and volume. Warehouse pickup is available by appointment only, Monday through Saturday.
Please ensure that the vehicle used for the pickup is suitable for the safe transport of the merchandise in its original packaging. The product warranty applies to merchandise leaving the Kif-Kif Import store in its original packaging.
Kif-Kif Import cannot be held responsible if the goods cannot be loaded in the vehicle due to the dimensions and / or the weight of the goods. Once available, orders must be picked up within 7 days or they will be returned to our warehouse and a weekly storage fee may be charged from the eighth day.
The majority of your orders are shipped FREE *, in Montreal and its metropolitan area, using our curbside delivery service. Charges apply for certain heavy and bulky items, for regions far from Montreal and for other provinces of Canada.
The delivery person will leave your order at the edge of the sidewalk, accessible closest to your house or building. All our delivery services, including the White Gloves services, are maintained but adapted to strict sanitary measures.
* Exceptions may apply for products or orders outside formats, special orders.
Accessories and small products
Accessories and small products are delivered by standard shipment with FedEx, UPS or Purolator. Orders are delivered Monday through Friday.
Larger products and / or orders
Larger products and / or orders can be shipped and / or delivered by:
- Our delivery teams from Friday to Saturday. The Kif-Kif Import logistics service will communicate with the customer to organize and plan the day of delivery.
- Our partner carriers from Monday or Friday. The delivery person will contact the customer to organize and schedule the day of delivery.
Exceptions to curbside shipping with additional costs:
- Dining tables 80 '' long and over.
- Unique pieces and oversized furniture
It will take about 7-15 business days for delivery depending on your destination.
To take account of public health directives, the organization set up revolves around small teams in order to reduce the number of people in the warehouse. We anticipate additional delays in order processing and delivery times. We thank you for your understanding and your patience. Please note that these times may be longer for deliveries to remote regions and special orders.
Kif-Kif Import can offer you, under certain conditions, a personalized delivery and installation service for your furniture:
- without assembly: order unpacked and placed in the rooms of your choice, except for the furniture to be assembled (beds, dining tables, benches, etc.)
and / or
- with assembly: order unpacked, furniture assembled and installed in the rooms of your choice.
We will contact you by email to confirm the day of your delivery as soon as possible.
The day of delivery
-Ensure that the dimensions of the doorways, staircases and the storage space provided are large enough to allow delivery people to handle and move the merchandise without constraint.
-Make sure that the sidewalk and outside access to your home allow our delivery people to work in good conditions (snow removal, open space, etc.)
-Our delivery personnel do not install, disconnect or move furniture or electrical appliances, except for the items indicated on your invoice, and do not carry out any electrical connections, wall or ceiling installation, dismantling of doors or windows and snow removal .
-For safety reasons, our delivery people cannot remove their shoes / boots. We recommend that you protect the flooring in your home. If difficult conditions arise on delivery, our deliverers will ask you to sign a liability waiver document, or to return to the store to choose other items.
We do not issue a refund if the items are not suitable for the intended location on your property.
On the day of delivery, our team of deliverers (or partners) will call you to give you a 4-hour delivery time slot.
For normal use, our furniture is guaranteed for one year on construction defects. Please note that the grain of natural materials such as wood may vary and this is considered a clean characteristic and not a defect. Wood is a living natural material that can react to the humidity and drought that surrounds it, its contraction and expansion are part of its characteristics.
CHECK MOISTURE!
The movement of wood is most often associated with fluctuations in humidity. Therefore, try to keep the relative humidity in the area of your wood furniture between 30% and 40%, and avoid any sudden temperature difference.
Within 7 days of purchase, you can request a credit note for any item that is not suitable for you.
After taking possession of your order, you have 48 hours to request an exchange or a credit note. You must return the product to us in its original packaging, assuming all shipping and / or handling costs. For normal use, our furniture is guaranteed for one year against construction defects.
When receiving your order, please ensure that you have received all of the products ordered. It is recommended that you review your invoice before delivery personnel leave, and advise them of any discrepancies. Please indicate on your invoice any incident that occurred during delivery and contact us as soon as possible. Kif-Kif Import and the carrier will not be responsible for a problematic situation that was not indicated on the invoice. If you notice a defect in your merchandise, keep all its original packaging and contact us by email at info@kifkifimport.com within 48 hours of your delivery to ensure that the appropriate measures are taken.